Monday, May 30, 2011

[Simply Computers] Problems with Windows Media Player security update

 

Hi,

I am new to this group, joining basically because I need HELP.
Here is the problem:

I am using Overdive Media Console, attempting to run Windows Security Update on Windows Media Player. I am running Windows 7X64 and have WMP12.

From what I've seen on the web, I am certainly not the first person to run into problems here. Yet any of the "fixes" I have found do not work for me.

When I open Overdrive, it tells me I need the security update for WMP. It also says that my WMP version of security is 2.9.0.1, and to click here to update. When I do this, nothing happens. Absolutely nothing. I have tried using the Microsoft web link for the update;it tells me it is updating, then that the update is completed. Yet when I go back to the Media Console, same message about update needed.

I have tried this in the "normal" mode, have also tried it as "administrator", both in Overdrive and also in IE. I have also gone to C: ProgramData/Microsoft/DRM and changed the name of the DRM file.( I do note that my DRM file is empty, so I can't imagine what magic this would work anyway.) I have modified Windows Firewall to allow Overdrive and all instances of WMP. I have disabled my adblocker. I have run sfc/ scannow with no problems found.

All of this to no avail. And it's driving me nuts!
All I want to do is download a WMA file from my Public Library.

I would appreciate any help you might offer.
TIA,
Georgia

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