Hi
I was going to suggest using a Linux Live CD, but I think Ardell's suggestions are better and more to the point.
let us know
rogerX
--- In simplycomputers2@yahoogroups.com, downy_2006 <no_reply@...> wrote:
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> Roger, I have tried safe mode, I get the blue screen there too. I will keep trying to capture the error codes.
>
> It is just so hard to deal with because I can log in and be on pc for three minutes or three hours, before I get the code. I never know when it is going to hit.
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> I can be on the internet, or off. I can have email open or closed.
>
> It is just so damn random.
>
> --- In simplycomputers2@yahoogroups.com, "RogerX19" <helpmeroger@> wrote:
> >
> > Hello,
> >
> > Yes once you post a message here, everyone will be able to see it .. you don't have to send it individually.
> >
> > I suggested running in Safe Mode, but don't see that you tried that.
> >
> > When the computer boots, start tapping the F8 key on your keyboard just before you would expect to see the Windows logo.
> >
> > Hopefully you will get the Troubleshooting Menu. In there will be Safe Mode. Boot into Safe Mode, then open a command prompt window and run that chkdsk command.
> >
> > let us know how far you get .
> >
> > rogerX
> >
> > --- In simplycomputers2@yahoogroups.com, downy_2006 <no_reply@> wrote:
> > >
> > > Okay, this is the most recent error message. I only listed the relevant information:
> > >
> > > CID_HANDLE_DELETION
> > >
> > > ***STOP: 0x00000017 (0x0000000000000000, 0x0000000000000000,0x0000000000000000,0x0000000000000000)
> > >
> > > I also got the one that says IRQL_NOT_LESS_OR_EQUAL. This was prior to disabling the automatic restart so I didn't get all the stop code numbers at the bottom but I'm not sure they are relevant anyway.
> > >
> > > I searched the net for the CID error and found a suggestion to run chkdsk /f /r but all that happens is a split second screen flash that is absolutely IMPOSSIBLE to see so until it shuts down again I won't know if it fixed it or not.
> > >
> > > I'm exhausted though, so will see what I can find about the IRQL tomorrow.
> > >
> > > Any suggestions would certainly be appreciated.
> > >
> > > I'm still trying to figure out how to use this site and I'm not sure if I need to send this same information to the different individuals that are helping me or if they will all be able to see it. I'm hoping that all will see it though.
> > >
> > > Thanks.
> > >
> > > --- In simplycomputers2@yahoogroups.com, "RogerX19" <helpmeroger@> wrote:
> > > >
> > > > Let us know how you make out with the tests Ardell suggested.
> > > >
> > > > Meanwhile, a couple of notes:
> > > >
> > > > If you get the Blue Screen again, there should be an error code on it, something like "0x00000c5 IRQ_NOT_LESS_OR_EQUAL " or some other such nonsense.
> > > >
> > > > You can actually search Google for that code, and maybe find something useful.
> > > >
> > > > The minidump and the "recovered from an unexpected shutdown"
> > > > are pretty useless to the average person.
> > > >
> > > > One thing of note is that the eMachine tech didn't find anything wrong ... I assume he (?) plugged it in and booted it up, ran it for awhile and it was fine, so gave it back to her.
> > > >
> > > > This would suggest that possibly the cause is what ever is different between his setup, and yours (your Mom's)
> > > >
> > > > You didn't mention if you and your Mom live in the same house, but if so, you may be having line voltage problems. (just guessing here)
> > > >
> > > > The tech probably has a stable power source ... if you're in a house with old, or otherwise marginal, wiring, that may be a problem. Couple that with an inexpensive power supply (such as eMachines may use), and your computer may not be able to handle the power dips.
> > > >
> > > > Just a thought.
> > > >
> > > > As always, fixing a problem like this is a process of elimination. If the tests that Ardell gave you don't find the culprit, let us know.
> > > >
> > > > Your supposition that it could be a peripheral is always a possibility. You're on the right track by reducing to keyboard, mouse and monitor.
> > > >
> > > > However, keep in mind that video card software (driver) is a big cause of Blue Screens.
> > > >
> > > > Running in Safe Mode for a while may determine if that is the problem.
> > > >
> > > > rogerX
> > > >
> > > >
> > > > --- In simplycomputers2@yahoogroups.com, downy_2006 <no_reply@> wrote:
> > > > >
> > > > >
> > > > >
> > > > > I'm not quite sure yet how the messages get posted because I replied back to you already and it still hasn't posted so I'm trying again.
> > > > >
> > > > > Anyway, yes, I have all the recovery cds and the system cd. I've completely reformatted the pc. I was thinking it might have something to do with the compatibility of my peripherals to the 64-bit OS because I did discover that my modem is incompatible, but all I have connected now are the monitor, keyboard and mouse and as far as I know, those should be "generic" but I could be wrong about that.
> > > > >
> > > > >
> > > > > --- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@> wrote:
> > > > > >
> > > > > > Did she get any recovery/repairs discs with the unit and does she still have them?
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > Mike Stone
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: downy_2006 <no_reply@yahoogroups.com>
> > > > > > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > > > > > Sent: Mon, Aug 22, 2011 12:47 pm
> > > > > > Subject: [Simply Computers] Blue Screen Error - Windows 7 Home Premium 64-bit OS
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > Hello, I am new to this group. I am hoping for some help with my Mom's computer because at this point, I am ready to sling it out the window LoL. My mom has already sent the pc to the company that does repairs for eMachines and it was returned stating no problems found.
> > > > > >
> > > > > > It is an eMachine purchased from Walmart over a year ago (no longer under warranty)
> > > > > > Model EL1330
> > > > > > Processor: AMD Athlon(tm) Processor LE-1640 2.70 GHz
> > > > > > Installed Memory (RAM): 200 GB (1.75 GB usable)
> > > > > > System Type: 64-bit Operating System
> > > > > > Pen and Touch: No Pen or Touch Input is available for this Display
> > > > > >
> > > > > > Sometimes the PC simply freezes up. Other times I get the blue screen error. Control, Alt, Delete is useless. My only option is to do a hard boot.
> > > > > >
> > > > > > Prior to starting this post, I received an error message that windows had recovered from an unexpected shutdown. This is the information I was able to save, but it is just one of several. Please let me know if you need to see them all.
> > > > > >
> > > > > > Problem signature:
> > > > > > Problem event name: bluescreen
> > > > > > OS Version: 6.1.7600.2.0.0.768.3
> > > > > > Locale ID: 1033
> > > > > >
> > > > > > Additional information about the problem:
> > > > > > BCCode: 3b
> > > > > > BCP1: 00000000C0000005
> > > > > > BCP2: FFFFF88003B9C5EF
> > > > > > BCP3: FFFFF8800392B250
> > > > > > BCP4: 0000000000000000
> > > > > > OS VERSION: 6_1_7600
> > > > > > Service Pack: 0_0
> > > > > > Product: 768_1
> > > > > >
> > > > > > I know you will need the minidump files but I am not sure which program to use in opening them in order to copy and paste. I am thinking probably notepad.
> > > > > >
> > > > > > I am anxiously waiting to see if someone can help me. Thank you in advance!
> > > > > >
> > > > > > Downy
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> > > > > > [Non-text portions of this message have been removed]
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