the rule to use this as a venue to solicit clients for a private service.
We do not encourage off-list communication (promotional or not), and we will
ban any member who attempts to use this forum to promote a service outside
of this group. We have begrudgingly allowed for "tag lines" that promote a
service, but only only because we deemed it unobtrusive and public enough so
as to not mislead our members.
If a member comes to this group and specifically asks if anybody here knew
of a good for-pay repair service, other members would be free to promote
their own services as well.
Again, to clarify, any advertisement on this free message board by the
members is prohibited and will get you banned.
--David
(Moderator)
On Thu, Sep 29, 2011 at 1:17 PM, emailshere <emailshere@dslextreme.com>wrote:
> **
>
>
> I would not see it as a problem if a member corresponded privately and
> offered to provide either remote help or in-home/in-office help at an
> hourly
> rate. The member needing the help can just say no thanks. End of story.
>
> $28/hr is a huge bargain for pc repair/virus eradication, especially if
> there's no payment up front and no payment without a successful outcome.
> The going rate around hear seems to be about $65 to $150/hr, and some techs
> charge for their travel time, too.
>
> Rogerx mentions that some malware infects a computer so completely that a
> fix can only be accomplished by use of another computer (to download the
> programs or whatever). So it makes sense that some members of this group,
> especially if they don't live in urban centers, might be interested in
> hiring a simplycomputers2 member.
>
> I think the circumstances under which members can offer services or refer
> to
> their own or others' websites should be clarified.
>
> SB
>
> -----Original Message-----
> From: simplycomputers2@yahoogroups.com
> [mailto:simplycomputers2@yahoogroups.com] On Behalf Of RogerX19
> Sent: Thursday, September 29, 2011 12:20 PM
> To: simplycomputers2@yahoogroups.com
>
> Subject: [Simply Computers] Re: Requesting fees for providing help
>
> Hello Vincent,
>
> I was a little surprised about your posting that a person asking for
> compensation for their work should be reported to the Group's owner for
> removal.
>
> Many of us offer tech support in this Group for free, but that is just
> advice ... the user still has to do the actual work.
>
> If someone offers to do the work for the person, is there no way (as far as
> this Group is concerned) for them to be fairly compensated for the work
> they
> do?
>
> I had not read the rules for this Group in some time, so when back just now
> and did so.
>
> Sure enough, one of the rules is:
>
> "THIS GROUP IS A FREE SERVICE: Ignore and report any member that requests
> compensation"
>
> I'm glad this issue came to the forefront before I violated that rule!
>
> Obviously there are people who are always trying to scam someone else out
> of
> their money, but there are also honest people who are ready to do the work
> that someone either can't, or won't, do for themselves, for which they
> expect to be fairly compensated.
>
> I don't know the circumstances behind the instance that you mentioned, but
> was $28 an exorbitant fee for the work the person was offering to do?
>
> It's becoming more and more prevalent that once a computer gets infected by
> some malware, the existing anti-malware products cannot completely clean
> out
> the infection AND restore the computer to original running condition.
>
> Often malware infects operating system files to the extent that, once
> removed, the computer still does not function properly.
>
> We have had numerous reports on this board of people using the
> formerly-highly-recommended SuperAntiSpyware, only to find that it rendered
> their computer almost totally unusable!
>
> It is becoming commonplace that, in such instances, the only resolution is
> to delete the operating partition, re-partition the drive, then restore the
> operating system, along with all updates, applications etc. etc.
>
> As this can easily be an all-day affair, is it inappropriate to offer to do
> this for someone for a fee?
>
> I would also like to note that offering to help someone for a fee is not
> the
> same as demanding that they pay a fee (as in the case of computer
> hijacking,
> where the computer is first infected, then the offending party offers to
> repair it for a fee)
>
> Perhaps there is no way this Group can filter out who is a legitimate
> repair
> person, and who is a scammer, but what are we to tell people who come here
> for help? If we suspect that they need "hands-on" repair instead of just
> advice, who do we send them to?
>
> It's easy to recommend that they find a "reputable repair shop" in their
> area ... but how do they do that?
>
> Do you have one in your area?
>
> Who do you refer people to? Best Buy? Make-It-Work? A local mom-and-pop
> computer repair shop? do you have those in your area?
>
> Computer disinfecting is getting more and more time consuming, and that
> time
> is getting more valuable, hence the tendency to want to be compensated for
> it.
>
> Again, I'm glad this issue was brought to the fore.
>
> rogerX
>
> --- In simplycomputers2@yahoogroups.com, "vincentwinterling"
> <vwinterling@...> wrote:
> >
> > Dear Simplycomputers2 membership:
> >
> > A distraught new list member, who has now left the list, contacted the
> > owner's group the other day to express concern that their request for
> > assistance was met by a reply from a list member, "Eric," who
> > requested a fee of $28 to help him with his problem.
> >
> > While we would hope it would not have to be stated, we are a free
> > group. Assistance for problems is always offered without cost to
> > members.
> >
> > If you are ever requested to provide payment for services by any list
> > member, please report it immediately to the owner's group
> > (simplycomputers2-owner@yahoogroups.com) and we will promptly remove
> > that person from our group.
> >
> > Thank you.
>
>
>
[Non-text portions of this message have been removed]
------------------------------------
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