Friday, September 2, 2011

RE: [Simply Computers] Re: SuperAnitSpyware reports HKCR broken file association

 

Just got a response from an "advanced forum member:"

"There are some rare instances in which that issue occurs. Make sure SAS is
fully updated and run a scan again. If HKCR appears, set SAS to
"Trust/Allow" it."

SB

-----Original Message-----
From: simplycomputers2@yahoogroups.com
[mailto:simplycomputers2@yahoogroups.com] On Behalf Of vincentwinterling
Sent: Friday, September 02, 2011 3:21 AM
To: simplycomputers2@yahoogroups.com
Subject: [Simply Computers] Re: SuperAnitSpyware reports HKCR broken file
association

I would certainly contact their tech support and at least pose your
question.

--- In simplycomputers2@yahoogroups.com, "emailshere" <emailshere@...>
wrote:
>
> Yes, I noticed the same thing....that it was supposedly fixed (posted
> by the forum's Admin member).
>
> And the fact that it doesn't exhibit this issue with your Win7 system
> using a paid version of SAS is, well, perturbing.
>
> I suppose I could try to communicate with SuperAntiSpyware's tech
> support or submit a post to that 14-month-old thread. I'll post here
> with any feedback I get.
>
> SB
>
> -----Original Message-----
> From: simplycomputers2@yahoogroups.com
> [mailto:simplycomputers2@yahoogroups.com] On Behalf Of
> vincentwinterling
> Sent: Thursday, September 01, 2011 4:40 PM
> To: simplycomputers2@yahoogroups.com
> Subject: [Simply Computers] Re: SuperAnitSpyware reports HKCR broken file
> association
>
>
> The thread indicates that the error was apparently fixed when it was
> brought to SAS's attention.
>
> Interestingly on W7 HP 32-bit with the Pro version no such problem is
> identified. Just updated and scanned.
>
> --- In simplycomputers2@yahoogroups.com, "emailshere" <emailshere@>
> wrote:
> >
> > Yes, I saw that thread, but those posts are well over a year old.
> > You'd think SuperAntiSpyware would have written a patch for this
> > problem and included it with the various updates. My copy (free
> > version) was up to date when I ran it two days ago. I've updated it
> > again and will re-run it today to see if it persists in warning me about
> the broken file association.
> >
> > SB
> >
> > -----Original Message-----
> > From: simplycomputers2@yahoogroups.com
> > [mailto:simplycomputers2@yahoogroups.com] On Behalf Of David Ron
> > Sent: Thursday, September 01, 2011 3:31 PM
> > To: simplycomputers2@yahoogroups.com
> > Subject: Re: [Simply Computers] SuperAnitSpyware reports HKCR broken
> > file association
> >
> >
> > Have you seen this forum posting about a similar issue:
> > http://forums.superantispyware.com/index.php?/topic/3741-systembrokenf
> > ileass
> > ociation/
> >
> > It appears to be a problem with SuperAntiSpyware, not actually a
> > problem with your computer. I don't use Windows, so I don't know if
> > this is accurate information.
> >
> > --David
> >
> >
> >
> > On Thu, Sep 1, 2011 at 1:02 PM, emailshere <emailshere@>wrote:
> >
> > > **
> > >
> > >
> > > Last Friday, my internet experience became unstable (sites would
> > > not load in either Chrome or MSIE7; entering a good URL resulted
> > > in the URL's being altered with spaces or odd characters added).
> > > This looked like a browser hijacking, but after running
> > > SuperAntiSpyware in Safe Mode and deleting the only serious threat
> > > it found, upon restart, Windows could not load a couple Start-up
> > > programs ("Windows cannot find this program; please select from a
> > > list or search online..." or words to that effect), I could no
> > > longer open programs using my desktop shortcuts, and I could not
> > > get online. Most of my quick-start icons had changed to generic
> > > file icons. I tried to do a System Restore, but Windows could not
> > > find that program either. If I'd had more patience and a second
> > > computer, I may have been able to resolve these problems on my
> > > own, but.......
> > >
> > > The threat SuperAntiSpyware found and removed was named "HKCR
> > > broken file association" (HKEY_Classes_Root contains file name
> > > extension associations...and is primarily intended for
> > > compatibility with the registry in 16-bit Windows). Removing that
> > > "threat" didn't fix the instability; it made it worse. You can
> > > find posts online where people complain about this situation.
> > > Apparently, SuperAntiSpyware reports this Critical Threat, but
> > > when people remove it, their file associations go missing. There
> > > are "fixes" suggested for this apparently false-positive result,
> > > but I don't trust the sources of the "fixes," so I haven't run any
> > > of them. I hired a roving tech who ran a program that
> > > re-associated the files with their programs, but he ended up
> > > simply doing a System Restore, because everything else he tried
> > > didn't totally fix the problem. I re-ran SuperAntiSpyware which
> > > found the so-called threat again, but I have NOT removed it, and
> > > my computer is working just fine.
> > >
> > > I also ran a new, updated copy of MalwareBytes which found no
> > > problems
> > > on c, but it did find Trojan.AVKiller on my backup drive. Avast found
> > > no threats on any drives.
> > >
> > > Any thoughts on this HKCR broken file association that
> > > SuperAntiSpyware reports as a Critical Threat?
> > >
> > > By the way, I posted about this same issue a month ago ("Does
> > > antimalware program fix or delete a key?"). One reply said: "It
> > > will not fix the broken association it will delete it. From what
> > > your wrote(HKCR\.exe), there is nothing to be concerned about
> > > because there is no file associated with that ".exe"."
> > >
> > > SB
> > > WinXP,SP3
> > >
> >
>

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