Thursday, September 1, 2011

Re: [Simply Computers] SuperAnitSpyware reports HKCR broken file association

Have you seen this forum posting about a similar issue:
http://forums.superantispyware.com/index.php?/topic/3741-systembrokenfileassociation/

It appears to be a problem with SuperAntiSpyware, not actually a problem
with your computer. I don't use Windows, so I don't know if this is
accurate information.

--David

On Thu, Sep 1, 2011 at 1:02 PM, emailshere <emailshere@dslextreme.com>wrote:

> **
>
>
> Last Friday, my internet experience became unstable (sites would not load
> in
> either Chrome or MSIE7; entering a good URL resulted in the URL's being
> altered with spaces or odd characters added). This looked like a browser
> hijacking, but after running SuperAntiSpyware in Safe Mode and deleting the
> only serious threat it found, upon restart, Windows could not load a couple
> Start-up programs ("Windows cannot find this program; please select from a
> list or search online..." or words to that effect), I could no longer open
> programs using my desktop shortcuts, and I could not get online. Most of my
> quick-start icons had changed to generic file icons. I tried to do a System
> Restore, but Windows could not find that program either. If I'd had more
> patience and a second computer, I may have been able to resolve these
> problems on my own, but.......
>
> The threat SuperAntiSpyware found and removed was named "HKCR broken file
> association" (HKEY_Classes_Root contains file name extension
> associations...and is primarily intended for compatibility with the
> registry
> in 16-bit Windows). Removing that "threat" didn't fix the instability; it
> made it worse. You can find posts online where people complain about this
> situation. Apparently, SuperAntiSpyware reports this Critical Threat, but
> when people remove it, their file associations go missing. There are
> "fixes" suggested for this apparently false-positive result, but I don't
> trust the sources of the "fixes," so I haven't run any of them. I hired a
> roving tech who ran a program that re-associated the files with their
> programs, but he ended up simply doing a System Restore, because everything
> else he tried didn't totally fix the problem. I re-ran SuperAntiSpyware
> which found the so-called threat again, but I have NOT removed it, and my
> computer is working just fine.
>
> I also ran a new, updated copy of MalwareBytes which found no problems on
> c,
> but it did find Trojan.AVKiller on my backup drive. Avast found no threats
> on any drives.
>
> Any thoughts on this HKCR broken file association that SuperAntiSpyware
> reports as a Critical Threat?
>
> By the way, I posted about this same issue a month ago ("Does antimalware
> program fix or delete a key?"). One reply said: "It will not fix the
> broken association it will delete it. From what your wrote(HKCR\.exe),
> there
> is nothing to be concerned about because there is no file associated with
> that ".exe"."
>
> SB
> WinXP,SP3
>
>
>


[Non-text portions of this message have been removed]

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