Saturday, September 3, 2011

[Simply Computers] Re: Blue Screen !!

 

You might be looking at failing hardware. If a reinstall doesn't fix your problem the next step is looking at individual hardware components.

Using Windows Explorer, I would look in My Documents, My Pictures, My Music, etc. for your data and if you locate anything that is what I would back up.

This is what Microsoft recommends for your error message:

http://support.microsoft.com/kb/555302

and, here: http://www.computerhope.com/issues/ch000630.htm

You might be looking at a failing hard drive.

--- In simplycomputers2@yahoogroups.com, "fggybttm" <fggybttm@...> wrote:
>
> I get the message that the computer is shut down to keep from damage. It seems the issue is "unmountable_boot_volume" whatever that is. I've followed all the associated directions, attempts to restart using last known successful configurations, etc, etc, There have not been any new hardware or software additions.
>
> Last nite I'd uninstalled Norton and had done a defrag, and got the blue screen when reopening the computer.
> I'm resigned to a new reinstall, but am hoping I can save or transfer any data, photos, etc, if possible. Could there still be data on the hard-drive/wherever, that can be saved or transferred?
>
> Any words of advice or inquiry, encouraging or otherwise, would be welcome. Please advise.
>
> Have Dell Inspiron B130, and XP3, IE8
>
> FB
>

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