[Simply Computers] Re: Thunderbird 6.0.02 error message

 

I had this problem a while back. It was for a customer and I have
been trying to find my solution.

From what I remember it was a Windows "Association" problem.
It was not finding/handling the extension. In his case it was a
Powerpoint extension (PPS).

I had to go into the registry and delete a setting that was blocking
the association.

I will keep looking.

Sam Barr

--- In simplycomputers2@yahoogroups.com, "RayMead@..." <RayMead@...> wrote:
>
> The idea of opening the attachment is of course a one or two click
> operation. If its more than this I may as well just detach it and it
> will open fine. I think we should put this puzzle to bed.
>
> Thanks for all those that given some input.
>
> Ray
>
> On 9/26/2011 8:35 PM, Norm Higgs wrote:
> >
> > According to MS, Office Starter is supposed to have the same file
> > support as Office 2010 - so it *should* open. What I would do is to
> > download the file converter for older versions of Office, and convert
> > the docx file to a doc file, then see if it will open.
> >
> > Batch converter:
> > http://www.softpedia.com/get/Office-tools/Other-Office-Tools/Batch-DOC-AND-DOCX-Converter.shtml
> > ***/*Note*/: The application provides two installation modes. The
> > /*Default*/ one will change the user-defined homepage and the browser
> > search engine. If you do not want any changes to be applied to your
> > system, you are advised to select the /*Custom* /installation.
> >
> > Online converter:
> > http://www.doc.investintech.com/
> >
> > Norm Higgs
> > http://forbiddenpc.com
> > http://forbiddenpc.blogspot.com
> > http://www.power-blog.com/info/4365
> > http://freetrafficbar.com?r=74276
> >
> > On 2011-09-24 4:17 AM, RayMead@...
> > <mailto:RayMead%40cfl.rr.com> wrote:
> > > Its MS office Starter ver: 14.0.6
> > >
> > > On 9/24/2011 12:59 AM, Norm Higgs wrote:
> > >> What version of Word do you have installed? The .docx extension is from
> > >> Word 2007 and later. If you have an earlier version of Word, then you
> > >> will need a converter to change it to the older format.
> > >>
> > >> Norm Higgs
> > >> http://forbiddenpc.com
> > >> http://forbiddenpc.blogspot.com
> > >> http://www.power-blog.com/info/4365
> > >> http://freetrafficbar.com?r=74276
> > >>
> > >> On 2011-09-23 4:03 AM, RayMead@... <mailto:RayMead%40cfl.rr.com>
> > >> <mailto:RayMead%40cfl.rr.com> wrote:
> > >>> Hi
> > >>> I am running windows 7, Thunderbird 6.0.2 I am getting this error
> > >>> message when I am trying to open a word document with the extension
> > >> .docx
> > >>> ".docx could not be opened, because the associated helper application
> > >>> does not exist. Change the association in your preferences." I
> > could not
> > >>> find my preferences only options, and there didn't look like
> > anything in
> > >>> there to help me. I did a Google search and really just found others
> > >>> searching for the same answer.
> > >>>
> > >>> All help is welcome.
> > >>>
> > >>> Ray
> > >>>
> > >>>
> > >>> [Non-text portions of this message have been removed]
> > >>>
> > >>>
> > >>>
> > >>> ------------------------------------
> > >>>
> > >>> Visit Simply Computers Tech Support Group and Helpdesk (24x7).
> > >> Providing 100% free Computer Tech Support since 1999. With over 12,000
> > >> members Simply Computers is one of the largest and most active Tech
> > >> Support Forums on the Internet.
> > >>> http://tech.groups.yahoo.com/group/simplycomputers2
> > >>>
> > >>> Yahoo! Groups Links
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>
> > >>
> > >
> > > [Non-text portions of this message have been removed]
> > >
> > >
> > >
> > > ------------------------------------
> > >
> > > Visit Simply Computers Tech Support Group and Helpdesk (24x7).
> > Providing 100% free Computer Tech Support since 1999. With over 12,000
> > members Simply Computers is one of the largest and most active Tech
> > Support Forums on the Internet.
> > > http://tech.groups.yahoo.com/group/simplycomputers2
> > >
> > > Yahoo! Groups Links
> > >
> > >
> > >
> > >
> > >
> >
> > [Non-text portions of this message have been removed]
> >
> >
>
>
> [Non-text portions of this message have been removed]
>

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