Liz,
On another note, when computers used to have System failures, they would display an error screen that was blue background with white letters (called the Blue Screen of Death -BSOD)
The only way to get out of a BSOD was to pull the plug or hold the power button in long enough that the computer shut down.
People complained about that, so now computers have a setting to "Automatically Restart" on a System Failure.
(For the next suggestions, you will need to change your View in Control Panel from "Category" to "Icons")
You can find this setting (in Win 7) in Control Panel, System, Advanced System Settings. Click the "Settings" button under Startup and Recovery.
If you un-check the Automatically Restart box, and click OK, the next time the computer crashes it should go into the BSOD, at which time you will be able to copy down the error code (0x000005e or whatever) and then look that up on Google for a possible solution.
Please note that some of the error codes are generic, so you may find that the solution could be anything!
You can also look in Control Panel, Administrative Tools, Event Viewer for any error messages.
rogerX
--- In simplycomputers2@yahoogroups.com, liz <piglet28266@...> wrote:
>
> It has been at PC World a couple of times, I did do the java update which I think someone suggested, I think I told you I didn't like going into safe mode, would rather step by step instructions if I did go into that, as scared of taking off the wrong thing, PC World were meant to have done the job, its strange it only happens on facebook now!
> Â
> Many thanks
>
>
> ________________________________
> From: Vincent Winterling <vincewinterling@...>
> To: simplycomputers2@yahoogroups.com
> Sent: Saturday, 26 November 2011, 11:49
> Subject: RE: [Simply Computers] Re: COMPUTER STILL SHUTS DOWN
>
>
>
> Â
>
> I think folks forget. They may begin to try to fix the problem but then something else distracts them, the computer sits, they then try to start it again, and it has the problems that were never fixed.
>
> Vincent Winterling
> Vineland, NJ
>
> -----Original Message-----
> From: simplycomputers2@yahoogroups.com [mailto:simplycomputers2@yahoogroups.com] On Behalf Of C. Michael Stone
> Sent: Friday, November 25, 2011 10:03 PM
> To: simplycomputers2@yahoogroups.com
> Subject: Re: [Simply Computers] Re: COMPUTER STILL SHUTS DOWN
>
> Roger
>
> Do you think some of these people with "problems" are just making up stories for some unknown reason?
>
> Mike Stone
>
> -----Original Message-----
> From: RogerX19 <helpmeroger@...>
> To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> Sent: Fri, Nov 25, 2011 1:33 pm
> Subject: [Simply Computers] Re: COMPUTER STILL SHUTS DOWN
>
> Hi Liz,
>
> Yes, I remember this problem. You posted a message here on Nov 3 that you had just got the computer back after it was at the PC World store for two weeks.
>
> That was four weeks ago. Are you saying that you took it back to them, and just recently got it back, and it's doing the same thing?
>
> At first, you said you were getting a Java runtime error, and then in a later message, you said you thought it was a nVidia driver.
>
> A few of us responded to you, did you try any of our suggestions? What happened?
>
> I would ask you to look back at my responses in message #210407 and 210416 on Nov. 6
>
> Does any of that help?
>
> rogerX
>
> --- In simplycomputers2@yahoogroups.com, liz <piglet28266@> wrote:
> >
> > My partner took his computer, Windows 7, down to PC World as it kept shutting down.
> >
> > It has been brought back after 2 weeks, however it is still shutting down when in facebook, it shuts down then goes into the menu where you have to press for normal mode. We don't know what to do, I think the error code begins ooxx.
> >
> > I look forward to hearing from you.
> >
> >
> > Liz
>
>
>
>
> [Non-text portions of this message have been removed]
>
http://tech.groups.yahoo.com/group/simplycomputers2
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