[Simply Computers] Re: Windows Security Alert icon

 

Hi

The website that Walt sent a link to is a very good one, so be sure to read through it.

The trouble with doing a System Restore is that malware often infects the System Restore points, so doing a Restore just causes your computer to be re-infected.

We usually recommend turning OFF System Restore (which deletes all the old restore points), cleaning out any infection and fixing whatever problems are keeping you from updating the computer, and then when everything is clean, turning System Restore back on.

rogerX

--- In simplycomputers2@yahoogroups.com, ronald_ragland <no_reply@...> wrote:
>
>
>
> --- In simplycomputers2@yahoogroups.com, "RogerX19" <helpmeroger@> wrote:
> >
> > Hi
> >
> > I would suspect that your computer is infected.
> >
> > It would seem that something has gotten by your Webroot and Spy Sweeper.
> >
> > We usually recommend Malwarebytes' Antimalware software, which is free at filehippo.com and other places.
> >
> > The Windows Security Alert thing is probably malware that wants you to pay to clean your system. Beware!
> >
> > Download and run Malwarebytes and let us know what happens.
> >
> > rogerX
> >
> > --- In simplycomputers2@yahoogroups.com, ronald_ragland <no_reply@> wrote:
> > >
> > > Hi!
> > >
> > > I have a Toshiba laptop that runs Windows Vista Home Edition and I'm using Webroot anti-virus software with Spy Sweeper.
> > >
> > > I've been having problems lately with getting alerts to download things that I've already downloaded, like my anti-virus software and for Flash. Yesterday, I used System Resource to get rid of that problem. It worked, but now I have a couple of more problems.
> > >
> > > In the lower right hand corner, I have a red Windows Security Alert X. Also, I can't update my anti-virus software. When I try, it does nothing.
> > >
> > > What do I need to do now?
> > >
> > > Thanks,
> > > RR
> > >
> > Hi!
>
> I downloaded and ran Malwarebytes' AntiMalware software. It found 1 infected item which I deleted.
>
> However, after downloading, running, and rebooting my system, I still have the red Windows Security Alert icon in the lower right hand corner of my screen, and I still can't update my Webroot antivirus and Spy Sweeper software. What do I do now?
>
> Can I use System Restore and set it to a date earlier in the summer? It seemed to be running fine then.
>
> Thanks.
>

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