[Simply Computers] Re: Windows Security Alert icon

 

--- In simplycomputers2@yahoogroups.com, "RogerX19" <helpmeroger@...> wrote:
>
> Hi
>
> I would suspect that your computer is infected.
>
> It would seem that something has gotten by your Webroot and Spy Sweeper.
>
> We usually recommend Malwarebytes' Antimalware software, which is free at filehippo.com and other places.
>
> The Windows Security Alert thing is probably malware that wants you to pay to clean your system. Beware!
>
> Download and run Malwarebytes and let us know what happens.
>
> rogerX
>
> --- In simplycomputers2@yahoogroups.com, ronald_ragland <no_reply@> wrote:
> >
> > Hi!
> >
> > I have a Toshiba laptop that runs Windows Vista Home Edition and I'm using Webroot anti-virus software with Spy Sweeper.
> >
> > I've been having problems lately with getting alerts to download things that I've already downloaded, like my anti-virus software and for Flash. Yesterday, I used System Resource to get rid of that problem. It worked, but now I have a couple of more problems.
> >
> > In the lower right hand corner, I have a red Windows Security Alert X. Also, I can't update my anti-virus software. When I try, it does nothing.
> >
> > What do I need to do now?
> >
> > Thanks,
> > RR
> >
> Hi!

I downloaded and ran Malwarebytes' AntiMalware software. It found 1 infected item which I deleted.

However, after downloading, running, and rebooting my system, I still have the red Windows Security Alert icon in the lower right hand corner of my screen, and I still can't update my Webroot antivirus and Spy Sweeper software. What do I do now?

Can I use System Restore and set it to a date earlier in the summer? It seemed to be running fine then.

Thanks.

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