Re: [Simply Computers] HELP!

 

When I start the computer in normal mode and I put in my password, it acts like the computer is going to go through the regular steps but it does not and instead the screen says that it is logging off, it logs off and then restarts and goes back to the password page.
If I go into safe mode and pull up AVAST ANTIVIRUS program, the screen says it is not protecting the computer, but when I try to
fix it by clicking the "fix now" box or the "start program" box, nothing happens.
Also the Windows Security Center is turned off and cannot be turned back on. When I try to click on the words to get the latest security
center information from Microsoft, the web page cannot be displayed and when I try to set up Internet Explorer 9 with the recommended security and compatibility settings the web page cannot be displayed
and at the bottom of the page it states that your current security settings are putting your computer at risk. When I click on fix settings for me, nothing happens.
Also, when I click diagnose connection problems, it says I cannot run diagnostics in safe mode but I must be in normal mode (where I go into a loop of putting in the password, logging off, and then restarting.
--- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@...> wrote:
>
> Please clarify what you mean by theses two statements from you first post:
>
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> I cannot get into normal mode because when I log in, the computer logs off
>
>
> I go into safe mode I cannot adjust AVAST so that it will work.
>
>
> Mike Stone
>
>
>
>
> -----Original Message-----
> From: tacowl <tacowl@...>
> To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> Sent: Wed, Dec 28, 2011 12:20 pm
> Subject: Re: [Simply Computers] HELP!
>
>
>
>
>
> I ran Malwarebytes which I had previously installed in the computer but the results said that there were no viruses found even though the computer still operates the same as my other post.
>
> --- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@> wrote:
> >
> > Download the free version of Malwarebytes and run it and report back.
> >
> >
> > Mike Stone
> >
> >
> >
> >
> > -----Original Message-----
> > From: tacowl <tacowl@>
> > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > Sent: Tue, Dec 27, 2011 5:16 am
> > Subject: [Simply Computers] HELP!
> >
> >
> >
> >
> >
> > I appreciate all the help all of you have given me in the past. I need your help again. This time its a Compaq Presario running Windows Vista
> > Premium Home. I had free AVG on it but then switched to free AVAST and I think I got a virus before AVAST kicked in. Now I cannot get into normal mode because when I log in, the computer logs off and when I go into safe mode I cannot adjust AVAST so that it will work.
> > Please help!
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
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> [Non-text portions of this message have been removed]
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