Ah, Alan et al, there you are, on my favorite(not) subject, at the end of the year, at that. What a way to go. Perhaps you'll remember my total discomfort(spelled p-a-n-i-c)last spring when I'd somehow inadvertently dumped what may have turned out to be OS(?) components and I'd had a reinstall done, and lost most of my 'documents/data' as a result. Even though it would be after the fact, Alam'd kindly spelled out, step-by-step, what repair steps might have saved the day/data/documents. I've never forgotten the kindness.
Nor the follow-up advice this fall when I'd met up with the Blue Screen of Death, when that adapter was recommended. However, after the fact, I learned the reason the adapter may not have worked was because my laptop had been loaded, by the tech, with XPPro, instead of using the XPHome disks I'd supplied ;-(
I've also learned that pages on the internet may display the text of a given link differently, depending on the computer one is using to view it. Vince had recommended a link that when accessed using the library computer advised the instructions in the text might not apply to the computer being used in resolving the difficulty described. It was a month before that possibility had even occurred to me. Afaic, the text should be revised, as there's no way Vince could have known. Though that computer is still not functioning, hope springs eternal.
On to this stand-in computer ;-( Tonight, while flopping the cursor around, suddenly 3/5 of the desktop icons disappeared. Were it not for my having FF loaded, I couldn't have been at SC2 right now. I had two instances of the recycle Bin, but none of the missing icons showed up there. Nothing seems to be missing from the add/remove file. System Restore did not work. When the IE icon had displayed, it took forever to load. Advance System Care keeps bugging me to update; I like the version I have better than it's replacement. I've not been able to figure out how to get rid of what I don't actually need to navigate quickly. I've gone to run>msconfig> but haven't the know-how to deal with it, not that I've much 'know how' to begin with.
However, new year wishes to all; it can only be better.
;-)
fb
--- In simplycomputers2@yahoogroups.com, "Alan" <snavenala@...> wrote:
>
> I'm puzzled Roger. What makes you think the system is infected so badly? Why
> is everyone so keen to get the OP to take the hard drive out and hook it up
> to another computer, then as other members have suggested, maybe even wipe
> the hard drive and re-install everything? This is a lot of work, possibly
> unnecessarily. The reason I suggested System Restore in this case is because
> there's nothing to lose and it could be a quick fix if it isn't a viral
> problem.
>
> A. Nobody is sure the OP has a virus. If you look at his first mail he said
> he'd switched from AVG to Avast and 'he thought' he'd caught a virus in
> between. What are the chances of catching a virus in the few minutes between
> switching from AVG to Avast?
> B. He described no viral symptoms other than not being able to start up in
> normal mode.
> C. I at least know nothing about tacowl or his computer skills and I asked
> him if he'd uninstalled AVG properly before installing Avast. I've seen no
> reply since. Maybe he's an advanced user or maybe he's a novice. Who knows.
> D. All of the symptoms he describes in Safe Mode (Avast not reacting, IE
> pages not displaying, Security Center not working etc.) can be attributed to
> the fact that he's in Safe Mode and not Safe Mode with networking i.e.
> there's no Internet. I just hooked up a PC with XP, started it up in Safe
> Mode and sure enough, the antivirus program, MSE, acts like you can't do
> anything at all with it and the Windows Security Center service is switched
> off. Likewise his Avast.
> E. He can still get into Safe Mode so the obvious choice for me at least
> would be to use System Restore then scan the computer thoroughly afterwards.
> This could save a lot of work.
>
> The word 'switch' caught my eye. I have a laptop here at the moment that
> belonged to somebody who had no faith in MSE (I'd sold it to him last
> November and lost touch with him after that). So he went and bought Norton
> 360. For some reason he was unhappy with that so he went out and bought
> Panda Global Protection - this person is obviously not a member of
> SimplyComputers2 ;-) But he never removed the previous antivirus programs
> before installing the new ones - twice. Apparently, the laptop refused to
> boot after that. I couldn't get into Safe Mode even or Last Known
> Configuration. Nothing worked. But I only discovered this after I took out
> the hard drive and saw these other antivirus programs on there. After
> fishing a bit, the full story came out. The reason that this person's laptop
> here isn't booting obviously has nothing to do with a virus. That's why I
> tried to ask tacowl if he'd removed AVG properly. Maybe I'm on the wrong
> track but it's frustrating sometimes getting no reaction at all to basic
> questions.
>
> I just have serious doubts about this 'infection'. It certainly won't hurt
> for the OP to go out and buy a SATA/IDE to USB adapter for $20, remove the
> hard drive and hook it up to another computer to scan for viruses. My point
> was that it can't do any harm to try a simple system restore first in this
> case. But I seem to be in the minority.
>
> Alan
>
>
>
>
>
>
> -----Oorspronkelijk bericht-----
> Van: simplycomputers2@yahoogroups.com
> [mailto:simplycomputers2@yahoogroups.com] Namens RogerX19
> Verzonden: vrijdag 30 december 2011 18:52
> Aan: simplycomputers2@yahoogroups.com
> Onderwerp: Re: [Simply Computers] HELP!
>
> Your computer seems to be infected so badly that your System Restore points
> will be infected also, if System Restore even works!
>
> As the others have said, a good solution would be to remove the hard drive
> and connect it to another computer, and then use the second computer to run
> antivirus scans on the drive.
>
> You do not actually have to install the drive INTO another computer, you can
> connect it externally via USB, as Mike noted.
>
> I have not used the particular drive adapters that Mike gave links to , but
> I have used one from Apricorn that works perfectly each time:
>
> http://www.amazon.com/Apricorn-Drivewire-Universal-Adapter-2-5IN/dp/B000QY9K
> IS/ref=sr_1_1?ie=UTF8&qid=1325267402&sr=8-1
>
> It's more expensive ($35.00) than others, but it has paid for itself over
> the years.
>
> rogerX
>
>
>
> --- In simplycomputers2@yahoogroups.com, "tacowl" <tacowl@> wrote:
> >
> > How do you do that?
> >
> > --- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@>
> wrote:
> > >
> > >
> > >
> > > I'm with Vincent on this one. I don't System Restore will help the
> problem. Removing the drive and scanning it on another computer is the first
> thing I would do.
> > >
> > >
> > >
> > >
> > >
> > >
> > > Mike Stone
> > >
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Alan <snavenala@>
> > > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > > Sent: Wed, Dec 28, 2011 11:59 pm
> > > Subject: RE: [Simply Computers] HELP!
> > >
> > >
> > >
> > >
> > >
> > > Since you can get into Safe Mode, I would suggest doing a system
> > > restore and going back to a point before you installed Avast. Then
> > > start afresh. Did you uninstall AVG properly before installing
> > > Avast? There's also a removal tool available for this now.
> > >
> > > There's no point in trying to get everything to work smoothly in
> > > Safe Mode because a lot of services just aren't running. e.g. your
> > > Internet won't be working at all unless you started up in 'Safe Mode
> > > with networking' rather than just Safe Mode. Rather try to get back
> > > to a good working normal mode with system restore.
> > >
> > > If you haven't used it before, in Vista, click Start - All Programs
> > > -
> > > Accessories- System Tools - System Restore. If you don't see a
> > > restore point going back far enough (give yourself a better chance
> > > by going back a bit farther than when the problem started),
> > > checkmark the box to show restore points older than five days.
> > >
> > > Alan
> > >
> > > -----Oorspronkelijk bericht-----
> > > Van: simplycomputers2@yahoogroups.com
> > > [mailto:simplycomputers2@yahoogroups.com] Namens tacowl
> > > Verzonden: donderdag 29 december 2011 5:02
> > > Aan: simplycomputers2@yahoogroups.com
> > > Onderwerp: Re: [Simply Computers] HELP!
> > >
> > > When I start the computer in normal mode and I put in my password,
> > > it acts like the computer is going to go through the regular steps
> > > but it does not and instead the screen says that it is logging off,
> > > it logs off and then restarts and goes back to the password page.
> > > If I go into safe mode and pull up AVAST ANTIVIRUS program, the
> > > screen says it is not protecting the computer, but when I try to fix
> > > it by clicking the "fix now" box or the "start program" box, nothing
> happens.
> > > Also the Windows Security Center is turned off and cannot be turned back
> on.
> > > When I try to click on the words to get the latest security center
> > > information from Microsoft, the web page cannot be displayed and
> > > when I try to set up Internet Explorer 9 with the recommended
> > > security and compatibility settings the web page cannot be displayed
> > > and at the bottom of the page it states that your current security
> > > settings are putting your computer at risk. When I click on fix
> settings for me, nothing happens.
> > > Also, when I click diagnose connection problems, it says I cannot
> > > run diagnostics in safe mode but I must be in normal mode (where I
> > > go into a loop of putting in the password, logging off, and then
> restarting.
> > > --- In simplycomputers2@yahoogroups.com, "C. Michael Stone"
> > > <Enots123@>
> > > wrote:
> > > >
> > > > Please clarify what you mean by theses two statements from you first
> post:
> > > >
> > > >
> > > > I cannot get into normal mode because when I log in, the computer
> > > > logs off
> > > >
> > > >
> > > > I go into safe mode I cannot adjust AVAST so that it will work.
> > > >
> > > >
> > > > Mike Stone
> > > >
> > > >
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: tacowl <tacowl@>
> > > > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > > > Sent: Wed, Dec 28, 2011 12:20 pm
> > > > Subject: Re: [Simply Computers] HELP!
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > I ran Malwarebytes which I had previously installed in the
> > > > computer but
> > > the results said that there were no viruses found even though the
> > > computer still operates the same as my other post.
> > > >
> > > > --- In simplycomputers2@yahoogroups.com, "C. Michael Stone"
> > > > <Enots123@>
> > > wrote:
> > > > >
> > > > > Download the free version of Malwarebytes and run it and report
> back.
> > > > >
> > > > >
> > > > > Mike Stone
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: tacowl <tacowl@>
> > > > > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > > > > Sent: Tue, Dec 27, 2011 5:16 am
> > > > > Subject: [Simply Computers] HELP!
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > I appreciate all the help all of you have given me in the past.
> > > > > I need your help again. This time its a Compaq Presario running
> > > > > Windows
> > > Vista Premium Home. I had free AVG on it but then switched to free
> > > AVAST and I think I got a virus before AVAST kicked in. Now I cannot
> > > get into normal mode because when I log in, the computer logs off
> > > and when I go into safe mode I cannot adjust AVAST so that it will work.
> > > > > Please help!
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > [Non-text portions of this message have been removed]
> > > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > [Non-text portions of this message have been removed]
> > > >
> > >
> > > ------------------------------------
> > >
> > > Visit Simply Computers Tech Support Group and Helpdesk (24x7).
> > > Providing 100% free Computer Tech Support since 1999. With over
> > > 12,000 members Simply Computers is one of the largest and most
> > > active Tech Support Forums on the Internet.
> > > http://tech.groups.yahoo.com/group/simplycomputers2
> > >
> > > Yahoo! Groups Links
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
>
>
>
>
> ------------------------------------
>
> Visit Simply Computers Tech Support Group and Helpdesk (24x7). Providing
> 100% free Computer Tech Support since 1999. With over 12,000 members Simply
> Computers is one of the largest and most active Tech Support Forums on the
> Internet.
> http://tech.groups.yahoo.com/group/simplycomputers2
>
> Yahoo! Groups Links
>
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