Jeanne,
A few alternatives for you about the drivers with question marks in the Device Manager. These four
are often missing after a format and re-install of XP. The three that are left can be fixed in
different ways.
Once you get your Internet going, right click on each of the devices in the Device Manager and let
Windows search the Internet for the necessary driver. That's sometimes the quickest fix. Windows
will install them automatically.
If that doesn't work, and assuming you've got your Internet working, start downloading all the
Windows updates you can find including Service Packs 2 and 3. Keep going back to Windows update
after rebooting when it's necessary (various updates require a reboot). Since you re-installed using
the original XP CD belonging to the 4600, you've gone back quite a few years. It's probably the
basic XP without the service packs. You've got a long way to go to bring it up to 2011. That's the
tedious part of a complete format and re-install of an older computer. It's update, update, update
and update again. You may find that after you've installed Service Pack 2 that the question marks
have disappeared in the device manager.
If the question marks are still there, go back to the Dell website and download the Intel chipset
driver (Intel Chipset Software Installation Utility) from the 4600 drivers page. Install the chipset
driver. This should fix the SM Bus Controller at least (and hopefully the other controllers).
Although you should actually find the chipset driver on the resource CD as well (in theory).
Next suggestion - click on Change Your Product on the 4600 drivers page and enter your specific
service tag number that you'll find either on top or on the back of the computer. Then you should
see the exact drivers that are necessary for your configuration. The 4600 was sold with a choice of
different audio and video - especially video. See which ones come up for your service tag.
The audio is either ADI 198 integrated audio or Creative's Sound Blaster Live - or Audigy. But I've
always come across Live in these kinds of computers. Have a look at the back of the computer to see
if you have a Sound Blaster card as shown here:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=124955&doclang=en&l=en&s=dhs
If you don't see a separate Sound Blaster audio card, you'll need to download and install the ATI
198 Integrated audio driver. http://tinyurl.com/23rd9lf
If it's SoundBlaster, you may still have the original CD which was part of the software package
delivered with the computer. Then you just run that and install the software. Or you'll have to
download the driver from the Dell website.
Alan
----- Original Message -----
From: "Jeanne M Irons" <peaceofheavenrottweilers@yahoo.com>
To: <simplycomputers2@yahoogroups.com>
Sent: Saturday, June 04, 2011 4:40 PM
Subject: [Simply Computers] Re: Dell 4600 Drivers
> I did DL the Intel driver to a flash drive, put it on his computer & the Ethernet with the yellow
> ques mark went away. The other three are still there
>
> Multimedia Audio
>
>
>
> SM Bus Controller
>
>
>
> Video controller (VGA)
>
> with yellow ques marks. Also, if the ethernet is downloaded & working, should I be able to connect
> to the internet now? He has a wireless adapter that connects from the connection that I have (I'm
> connected with the phone line), that's says it's working correctly but I still can't get him to
> the internet. I'm thinking maybe I have to call Verizon to re-enter the connection settings?
>
> Also, how do you figure out what drivers are needed? It's like the person said in the forum link
> you posted, there are so many choices, it's hard to know what's needed.
>
> Thanks bunches!!
>
> Jeanne
>
>
> If you get an USB to Cat5 NIC cable adapter WinXP will see if and allow you to get the rest of the
> drivers.
>
>
>
> The other way would be to use a Linux Live CD to download the Dell LAN
> driver at least, then start up Windows to get all the updates, etc.
>
>
>
> Dell 4600 WinXP drivers:
>
> http://en.community .dell.com/ support-forums/ network-internet -wireless/ f/3324/t/ 19344843.
> aspx
>
>
>
> http://support.
> dell.com/ support/download s/driverslist. aspx?os=WW1&
> catid=5&dateid= -1&impid= -1&osl=EN& typeid=-1&
> formatid= -1&servicetag= &SystemID= DIM_P4_4600&
> hidos=WW1& hidlang=en& TabIndex= &scanSupported=
> False&scanConsen t=False
>
>
>
> The last one on the above link is the driver.
>
>
>
> Joan in Reno
>
>
>
> --- On Fri, 6/3/11, Jeanne M Irons <peaceofheavenrottwe ilers@yahoo. com> wrote:
>
>
>
> From: Jeanne M Irons <peaceofheavenrottwe ilers@yahoo. com>
>
> Subject: [Simply Computers] Dell 4600 Drivers
>
> To: simplycomputers2@ yahoogroups. com
>
> Date: Friday, June 3, 2011, 5:32 PM
>
>
>
>
>
>
>
> Ok....so while I was waiting for my new memory, my son ended up with a
> virus on his computer. I couldn't get rid of it so I reformatted. The
> device manager says we are missing drivers.....
>
>
>
> Ethernet
>
>
>
> Multimedia Audio
>
>
>
> SM Bus Controller
>
>
>
> Video controller (VGA)
>
>
>
> I went over to Dell on my computer to look for them but I have NO
> idea!! ackkk! Device manager wants to connect to the internet to find
> the drivers but I can't get him connected without the driver(s) so I'm
> stuck. I did use the resource cd that came with his computer but
> apparently the drivers I need are not on that cd? Can you help?
>
>
>
> Dell 4600.....Win XP
>
>
>
> Thanks.....a very appreciative to people that work on computers,
>
>
>
> Jeanne
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
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> Support since 1999. With over 12,000 members Simply Computers is one of the largest and most
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>
> Yahoo! Groups Links
>
>
>
>
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