Most laptops from major suppliers have a partition of the hard disk that is hidden, blocked off from users. This contains the compressed version of the original C: drive information as shipped from factory. You should access that and reformat the C: part of the hard disk with that information.
Your friend should have made the OS and drivers rescue disk from the Acer software already on his drive when he got the computer. Since he did not, and you cannot get to any part of the drive, he will have to do something else.
A repair install of WinXP. This will not destroy personal files, drivers, settings, installed applications or programs. It replaces only Windows XP system files. If you friend has another OS, possibly he could do that for Vista or Win7 as well.
http://www.michaelstevenstech.com/XPrepairinstall.htm for WinXP
http://www.bleepingcomputer.com/tutorials/tutorial148.html for Vista
http://www.sevenforums.com/tutorials/3413-repair-install.html for Win7
Here is the steps to take to reformat the drive from a regular WinXP system disk, not the Acer rescue disk:
http://www.fixya.com/support/r7410371-reinstall_windows_xp_or_installing_clean
Good Luck, Gregg
--- In simplycomputers2@yahoogroups.com, "Mar A. Calica" <marcalica@...> wrote:
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> Yes i configured DVD room as the first device but failed to read the OS Cd.
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> To: simplycomputers2@yahoogroups.com
> From: iknowcomputers@...
> Date: Tue, 28 Jun 2011 22:49:27 +0000
> Subject: [Simply Computers] Re: BLOCKED OPERATING SYSTEM
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> you have to make sure that you are booting to the DVD as the first device, it probably is booting to the h/d first.
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> --- In simplycomputers2@yahoogroups.com, "Mar A. Calica" <marcalica@> wrote:
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> > One of my friend came to me seeking for help âbout his laptop Acer, Aspire 5742. I tried to start and it came with Bluesreen. At the right bottom thereâs a message âWindows 7, Build 7600. this copy of windows is not genuine. I tried to restart so many times and suddenly thereâs a message asking for reactivation. So I presumed the OS being used was blocked by MS.
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> > Could someone out there help us how to reformat the system. I tried to insert my OS Cd but it couldn't read by the DVD Rom.
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> > Thanks for your help.
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http://tech.groups.yahoo.com/group/simplycomputers2
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