Yes, I realize that not having the pc in front of you presents a problem. I guess I thought that the error codes would be enough to diagnose what is wrong.
I do appreciate everyone's efforts and I didn't mean to sound ungrateful.
--- In simplycomputers2@yahoogroups.com, "vincentwinterling" <vwinterling@...> wrote:
>
> If you've reformatted and you're still having problems, it may well be hardware problems. To test for those problems you'll have to systematically start removing parts (e.g., memory, video, etc.) until you isolate the problem. If you don't have that level of experience, you may need to consult a local repair store.
>
> With respect to the list, you submit messages which are viewed by the list membership of about 10-15,000 people. With some problems unless the computer is in front of you it's hard to know what's wrong.
>
> --- In simplycomputers2@yahoogroups.com, downy_2006 <no_reply@> wrote:
> >
> > I'm not sure whether to keep posting or not. I am still having problems and while I got a few suggestions when I first posted, I haven't gotten any advice in a couple of days so I'm not sure if I should post any more or not.
> >
> > This forum is kind of hard to follow though.
> >
> > --- In simplycomputers2@yahoogroups.com, downy_2006 <no_reply@> wrote:
> > >
> > > Hey everybody, please don't give up on me....I still need help.
> > >
> > > My ISP has been down for nearly 24 hours after I got off work yesterday (totally unrelated).
> > >
> > > Roger, I did finally get all the blue screen information, will post that later today.
> > >
> > > --- In simplycomputers2@yahoogroups.com, "RogerX19" <helpmeroger@> wrote:
> > > >
> > > > Let us know how you make out with the tests Ardell suggested.
> > > >
> > > > Meanwhile, a couple of notes:
> > > >
> > > > If you get the Blue Screen again, there should be an error code on it, something like "0x00000c5 IRQ_NOT_LESS_OR_EQUAL " or some other such nonsense.
> > > >
> > > > You can actually search Google for that code, and maybe find something useful.
> > > >
> > > > The minidump and the "recovered from an unexpected shutdown"
> > > > are pretty useless to the average person.
> > > >
> > > > One thing of note is that the eMachine tech didn't find anything wrong ... I assume he (?) plugged it in and booted it up, ran it for awhile and it was fine, so gave it back to her.
> > > >
> > > > This would suggest that possibly the cause is what ever is different between his setup, and yours (your Mom's)
> > > >
> > > > You didn't mention if you and your Mom live in the same house, but if so, you may be having line voltage problems. (just guessing here)
> > > >
> > > > The tech probably has a stable power source ... if you're in a house with old, or otherwise marginal, wiring, that may be a problem. Couple that with an inexpensive power supply (such as eMachines may use), and your computer may not be able to handle the power dips.
> > > >
> > > > Just a thought.
> > > >
> > > > As always, fixing a problem like this is a process of elimination. If the tests that Ardell gave you don't find the culprit, let us know.
> > > >
> > > > Your supposition that it could be a peripheral is always a possibility. You're on the right track by reducing to keyboard, mouse and monitor.
> > > >
> > > > However, keep in mind that video card software (driver) is a big cause of Blue Screens.
> > > >
> > > > Running in Safe Mode for a while may determine if that is the problem.
> > > >
> > > > rogerX
> > > >
> > > >
> > > > --- In simplycomputers2@yahoogroups.com, downy_2006 <no_reply@> wrote:
> > > > >
> > > > >
> > > > >
> > > > > I'm not quite sure yet how the messages get posted because I replied back to you already and it still hasn't posted so I'm trying again.
> > > > >
> > > > > Anyway, yes, I have all the recovery cds and the system cd. I've completely reformatted the pc. I was thinking it might have something to do with the compatibility of my peripherals to the 64-bit OS because I did discover that my modem is incompatible, but all I have connected now are the monitor, keyboard and mouse and as far as I know, those should be "generic" but I could be wrong about that.
> > > > >
> > > > >
> > > > > --- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@> wrote:
> > > > > >
> > > > > > Did she get any recovery/repairs discs with the unit and does she still have them?
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > Mike Stone
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: downy_2006 <no_reply@yahoogroups.com>
> > > > > > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > > > > > Sent: Mon, Aug 22, 2011 12:47 pm
> > > > > > Subject: [Simply Computers] Blue Screen Error - Windows 7 Home Premium 64-bit OS
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > Hello, I am new to this group. I am hoping for some help with my Mom's computer because at this point, I am ready to sling it out the window LoL. My mom has already sent the pc to the company that does repairs for eMachines and it was returned stating no problems found.
> > > > > >
> > > > > > It is an eMachine purchased from Walmart over a year ago (no longer under warranty)
> > > > > > Model EL1330
> > > > > > Processor: AMD Athlon(tm) Processor LE-1640 2.70 GHz
> > > > > > Installed Memory (RAM): 200 GB (1.75 GB usable)
> > > > > > System Type: 64-bit Operating System
> > > > > > Pen and Touch: No Pen or Touch Input is available for this Display
> > > > > >
> > > > > > Sometimes the PC simply freezes up. Other times I get the blue screen error. Control, Alt, Delete is useless. My only option is to do a hard boot.
> > > > > >
> > > > > > Prior to starting this post, I received an error message that windows had recovered from an unexpected shutdown. This is the information I was able to save, but it is just one of several. Please let me know if you need to see them all.
> > > > > >
> > > > > > Problem signature:
> > > > > > Problem event name: bluescreen
> > > > > > OS Version: 6.1.7600.2.0.0.768.3
> > > > > > Locale ID: 1033
> > > > > >
> > > > > > Additional information about the problem:
> > > > > > BCCode: 3b
> > > > > > BCP1: 00000000C0000005
> > > > > > BCP2: FFFFF88003B9C5EF
> > > > > > BCP3: FFFFF8800392B250
> > > > > > BCP4: 0000000000000000
> > > > > > OS VERSION: 6_1_7600
> > > > > > Service Pack: 0_0
> > > > > > Product: 768_1
> > > > > >
> > > > > > I know you will need the minidump files but I am not sure which program to use in opening them in order to copy and paste. I am thinking probably notepad.
> > > > > >
> > > > > > I am anxiously waiting to see if someone can help me. Thank you in advance!
> > > > > >
> > > > > > Downy
>
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