Why do you need to log in to Firefox?
Mike Stone
-----Original Message-----
From: renee thompson <stephssaid40@gmail.com>
To: simplycomputers2 <simplycomputers2@yahoogroups.com>
Sent: Sat, Nov 5, 2011 4:17 pm
Subject: Re: [Simply Computers] Re: Firefox issues
I uninstalled firefox., I am still seeing the same security errors of no
encryption. I still cant log into the firefox account I am receiving the
same password error. I dont know if the problem for the updates is an issue
as I am running the current version.
On Thu, Nov 3, 2011 at 3:56 PM, vincentwinterling <vincewinterling@gmail.com
> wrote:
> **
>
>
> I would try to uninstall it using Revo Uninstaller. I would use the most
> "cleaning" setting. Then re-boot and download the latest copy and see what
> happens.
>
> Do you run any add-ons?
>
>
> --- In simplycomputers2@yahoogroups.com, renee thompson <stephssaid40@...>
> wrote:
> >
> > Vince,
> >
> > It seems that I cant update to the current version. See the attached
> > screenshots. When I click on help it takes me to the support page. But I
> > cant login or have a live chat. I have version 6.0 and I am getting a
> > message that updates are attempted but that date according
> >
> > > What happens when you click on Firefox | Help. What version are you and
> > > does it state you're up to date. If you're not up to date what does it
> do?
> > >
> > >
> > > --- In simplycomputers2@yahoogroups.com, "sdubsdubsdub1"
> <stephssaid40@>
> > > wrote:
> > > >
> > > > My OS is windows 7 64 bit Below is an email that I have sent to
> Mozilla
> > > outling the problem . I am contacting you also as I don't feel
> confident I
> > > will get a reply to my problem:
> > > >
> > > > -- I have 3 issues.
> > > >
> > > > 1. When getting directions on Google maps In the address bar it
> shows me
> > > that "This website does not supply identity information. Your
> connection to
> > > this web site is not encrypted"
> > > > Firefox alerts me that I am not secure because I am not updated.
> > > > Which brings me to the second issue.
> > > >
> > > > 2. Steps I took to resolve this issue:
> > > >
> > > > Firefox - options
> > > > Advanced tab
> > > >
> > > > Update tab
> > > > The first 3 boxes are checked :
> > > > -/Firefox
> > > > -/ Add-ons
> > > > -/ Search Engines
> > > >
> > > > When updates to Firefox are found there are two options
> > > > Ask me what I want to do
> > > > Automatically warn me if this will disable any of my add-ons. I hae
> > > checked the 2nd option to warn me.
> > > > Next I see show update history. I click that link . The following is
> > > what I see:
> > > > Dating back to 9/5/2011 I see updates. Following are the details
> > > > "Firefox 6.0.1 security update installed on Monday 9/5/2011 3:24:12
> PM
> > > > Status Update server not found check your internet connection "
> > > > My internet connection currently is fine. But I am currently seeing
> the
> > > same error.
> > > > There are 3 of the same failed attempts on prior occasions including
> > > today.
> > > > This takes me to my 3rd issue.
> > > > 3. So I attempt to have a live chat. Chat is closed . So attempt to
> ask
> > > a question. Its required that I register. So I register. I validate my
> > > registration through the link in the email you send me. I attempt to
> login
> > > I cant due to invalid password error. I reset my password go back to my
> > > email this time I cut and paste the link into my address bar. I
> attempt to
> > > login. Invalid password I try a 3r and 4th time to login I am very
> careful
> > > when resetting my password not to make errors and make sure the caps
> lock
> > > is off. Still I am getting an invalid password error.
> > > >
> > > > Can you provide me with some assistance.
> > > >
> > > > Stephanie
> > > >
> > > >
> > >
> http://maps.google.com/maps?q=g&oe=utf-8&rls=org.mozilla:en-US:official&client=firefox-a&um=1&ie=UTF-8&hl=en&sa=N&tab=wl
> > > >
> > > > Looks now there is a 4th issue when trying to submit my request for
> help
> > > I could not do so in your provided link: (
> http://input.mozilla.com-enUS/feedbacksad ) so I have cut and pasted this
> to email
>
> > > to you from my gmail account. Which is also the email I registered with
> > > when trying to get support.
> > > > i get an error invalid address. So I looked your address up on
> Google.
> > > i'm crossing my fingers hoping you get my email.
> > > >
> > > > Thanks
>
>
>
--
Stephanie
[Non-text portions of this message have been removed]
[Non-text portions of this message have been removed]
http://tech.groups.yahoo.com/group/simplycomputers2
0 comments:
Post a Comment
Note: Only a member of this blog may post a comment.