Saturday, November 5, 2011

Re: [Simply Computers] Re: Firefox issues

 

Perhaps yo're referring to the log in to the Gmail, Yahoo, or other isp account name and password? Or is it a multi-user Windows account like Linux users are used to?
Joan in Reno

--- On Sat, 11/5/11, C. Michael Stone <Enots123@aol.com> wrote:

From: C. Michael Stone <Enots123@aol.com>
Subject: Re: [Simply Computers] Re: Firefox issues
To: simplycomputers2@yahoogroups.com
Date: Saturday, November 5, 2011, 5:05 PM

 

Why do you need to log in to Firefox?

Mike Stone

-----Original Message-----

From: renee thompson <stephssaid40@gmail.com>

To: simplycomputers2 <simplycomputers2@yahoogroups.com>

Sent: Sat, Nov 5, 2011 4:17 pm

Subject: Re: [Simply Computers] Re: Firefox issues

I uninstalled firefox., I am still seeing the same security errors of no

encryption. I still cant log into the firefox account I am receiving the

same password error. I dont know if the problem for the updates is an issue

as I am running the current version.

On Thu, Nov 3, 2011 at 3:56 PM, vincentwinterling <vincewinterling@gmail.com

> wrote:

> **

>

>

> I would try to uninstall it using Revo Uninstaller. I would use the most

> "cleaning" setting. Then re-boot and download the latest copy and see what

> happens.

>

> Do you run any add-ons?

>

>

> --- In simplycomputers2@yahoogroups.com, renee thompson <stephssaid40@...>

> wrote:

> >

> > Vince,

> >

> > It seems that I cant update to the current version. See the attached

> > screenshots. When I click on help it takes me to the support page. But I

> > cant login or have a live chat. I have version 6.0 and I am getting a

> > message that updates are attempted but that date according

> >

> > > What happens when you click on Firefox | Help. What version are you and

> > > does it state you're up to date. If you're not up to date what does it

> do?

> > >

> > >

> > > --- In simplycomputers2@yahoogroups.com, "sdubsdubsdub1"

> <stephssaid40@>

> > > wrote:

> > > >

> > > > My OS is windows 7 64 bit Below is an email that I have sent to

> Mozilla

> > > outling the problem . I am contacting you also as I don't feel

> confident I

> > > will get a reply to my problem:

> > > >

> > > > -- I have 3 issues.

> > > >

> > > > 1. When getting directions on Google maps In the address bar it

> shows me

> > > that "This website does not supply identity information. Your

> connection to

> > > this web site is not encrypted"

> > > > Firefox alerts me that I am not secure because I am not updated.

> > > > Which brings me to the second issue.

> > > >

> > > > 2. Steps I took to resolve this issue:

> > > >

> > > > Firefox - options

> > > > Advanced tab

> > > >

> > > > Update tab

> > > > The first 3 boxes are checked :

> > > > -/Firefox

> > > > -/ Add-ons

> > > > -/ Search Engines

> > > >

> > > > When updates to Firefox are found there are two options

> > > > Ask me what I want to do

> > > > Automatically warn me if this will disable any of my add-ons. I hae

> > > checked the 2nd option to warn me.

> > > > Next I see show update history. I click that link . The following is

> > > what I see:

> > > > Dating back to 9/5/2011 I see updates. Following are the details

> > > > "Firefox 6.0.1 security update installed on Monday 9/5/2011 3:24:12

> PM

> > > > Status Update server not found check your internet connection "

> > > > My internet connection currently is fine. But I am currently seeing

> the

> > > same error.

> > > > There are 3 of the same failed attempts on prior occasions including

> > > today.

> > > > This takes me to my 3rd issue.

> > > > 3. So I attempt to have a live chat. Chat is closed . So attempt to

> ask

> > > a question. Its required that I register. So I register. I validate my

> > > registration through the link in the email you send me. I attempt to

> login

> > > I cant due to invalid password error. I reset my password go back to my

> > > email this time I cut and paste the link into my address bar. I

> attempt to

> > > login. Invalid password I try a 3r and 4th time to login I am very

> careful

> > > when resetting my password not to make errors and make sure the caps

> lock

> > > is off. Still I am getting an invalid password error.

> > > >

> > > > Can you provide me with some assistance.

> > > >

> > > > Stephanie

> > > >

> > > >

> > >

> http://maps.google.com/maps?q=g&oe=utf-8&rls=org.mozilla:en-US:official&client=firefox-a&um=1&ie=UTF-8&hl=en&sa=N&tab=wl

> > > >

> > > > Looks now there is a 4th issue when trying to submit my request for

> help

> > > I could not do so in your provided link: (

> http://input.mozilla.com-enUS/feedbacksad ) so I have cut and pasted this

> to email

>

> > > to you from my gmail account. Which is also the email I registered with

> > > when trying to get support.

> > > > i get an error invalid address. So I looked your address up on

> Google.

> > > i'm crossing my fingers hoping you get my email.

> > > >

> > > > Thanks

>

>

>

--

Stephanie

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