Safe boot isn't any different then a normal boot except it is opening with the minimum required applications running.
Mike Stone
-----Original Message-----
From: liz <piglet28266@yahoo.co.uk>
To: simplycomputers2 <simplycomputers2@yahoogroups.com>
Sent: Sat, Nov 5, 2011 5:27 pm
Subject: Fw: [Simply Computers] Re: WINDOWS 7 - COMPUTER CLOSES DOWN
I think it is the NVIDIA video driver needs updating, not sure how to do this on windows 7. I don't like going into safe mode as I was told by an engineer its best not to if you don't know much about it.
----- Forwarded Message -----
From: liz <piglet28266@yahoo.co.uk>
To: "simplycomputers2@yahoogroups.com" <simplycomputers2@yahoogroups.com>
Sent: Saturday, 5 November 2011, 22:36
Subject: Re: [Simply Computers] Re: WINDOWS 7 - COMPUTER CLOSES DOWN
PC World also have stores, wouldn't recommend them now!
________________________________
From: C. Michael Stone <Enots123@aol.com>
To: simplycomputers2@yahoogroups.com
Sent: Friday, 4 November 2011, 23:28
Subject: Re: [Simply Computers] Re: WINDOWS 7 - COMPUTER CLOSES DOWN
I thought PC World was an on-line magazine. Do you have a "PC World" repair service in your area?
Mike Stone
-----Original Message-----
From: liz <piglet28266@yahoo.co.uk>
To: simplycomputers2 <simplycomputers2@yahoogroups.com>
Sent: Fri, Nov 4, 2011 4:13 pm
Subject: Re: [Simply Computers] Re: WINDOWS 7 - COMPUTER CLOSES DOWN
Thank a lot, just annoyed PC World didn't explain anything. I have taken the javas off for now!
Best wishes
Liz
x
________________________________
From: RogerX19 <helpmeroger@earthlink.net>
To: simplycomputers2@yahoogroups.com
Sent: Friday, 4 November 2011, 1:57
Subject: [Simply Computers] Re: WINDOWS 7 - COMPUTER CLOSES DOWN
Hi Liz,
What does it do when it shuts down? Does it crash (just sit there and is unresponsive), or does it power itself completely off, and you have to push the power button to restart it?
Or does it restart itself?
You said you had to push the space bar to start in normal mode ... I'm not sure what you were seeing when you had to do that.
Were you in the Troubleshooting Menu? ( the one that has Safe Mode at the top, and Start Windows Normally near the bottom)
I would try running in Safe Mode with Networking for awhile (when the computer boots up, just before you would expect to see the Windows logo, start tapping the F8 key on your keyboard)
You may have a hardware driver that is conflicting with a memory space that Java wants to use. Running in Safe Mode will keep many drivers from loading.
Running in Safe Mode with Networking will allow you to get onto the Internet.
If the computer does not crash in Safe Mode, you can start updating drivers, beginning with the video driver.
let us know
rogerX
--- In simplycomputers2@yahoogroups.com, liz <piglet28266@...> wrote:
>
> I am really annoyed, my partner has just had his computer in PC World for 2 weeks, it kept shutting down. This evening it did the same thing again, the error shown before he took it in was as follows:
>
>
> A fatal error has been detected by the Java Runtime Environment:
> #
> # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0xcccccccc, pid=5672, tid=4252
> #
> # JRE version: 6.0_26-b03
> # Java VM: Java HotSpot(TM) Client VM (20.1-b02 mixed mode, sharing windows-x86 )
> # Problematic frame:
> # C 0xcccccccc
> #
> # If you would like to submit a bug report, please visit:
> # http://java.sun.com/webapps/bugreport/crash.jsp
> # The crash happened outside the Java Virtual Machine in native code.
> # See problematic frame for where to report the bug.
> #
> --------------- T H R E A D ---------------
> Current thread (0x01e1fc00): JavaThread "AWT-Windows" daemon [_thread_in_native, id=4252, stack(0x05440000,0x05490000)]
>
>
>
> It shut down again tonight, I was using facebook at the time, only reading the status updates! I had to press space bar to start it in normal mode.
>
> Please advise what to do, not at all happy with PC World, it was done under insurance, my partner pays about £4 per month for it, never again.
>
> Many thanks
>
>
> Liz
>
> [Non-text portions of this message have been removed]
>
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