hi,
my mother's toshiba satellite laptop running windows XP media edition got infected with Alureon.FE (according to microsoft essentials).
using safe mode (the only mode windows will open in), i have cleaned off a number of viruses, trojans, etc since yesterday, using Malwarebytes Anti-malware, spybot search and destroy, super anti-spyware, microsoft essentials, and the microsoft removal tool.
but windows is still caught in a loop of trying to start/re-starting endlessly. and even when i interrupt that and go into safe mode, windows still acts like there are NO programs, NO documents, NO anything on the hard drive. like the infection hid everything.
is there a clean up tool/routine that someone wrote for cleaning up after Alureon ?
how do i get into windows regularly now? and unblock all the documents and programs, etc? i know they are still all there because the properties of C drive still show 30 Gigs of the drive in use and because you can see some of it when you right click EXPLORE off the START menu button.
i disabled the auto restart and got the error message:
stop: 0x0000007f (oxooooooo8, 0x80042000, 0x00000000, 0x00000000)
which i think is just basically that the computer reports a ram problem.
thank you for some insight...
stjarn
http://tech.groups.yahoo.com/group/simplycomputers2
0 comments:
Post a Comment
Note: Only a member of this blog may post a comment.