Flowernymph2:
When you go to the webpage that Vincent mentioned, DO NOT click on the Download NOw button, nor on Spyware Doctor.
Just scroll down and read the instructions that are lower on the page.
rogerX
--- In simplycomputers2@yahoogroups.com, "Vincent Winterling" <vincewinterling@...> wrote:
>
> Read through the following directions. They are complex but if you work
> through them step-by-step you should get through it.
>
> http://www.bleepingcomputer.com/virus-removal/remove-security-shield
>
> Let us know how we can help.
>
> Vincent Winterling
> Vineland, NJ
>
> -----Original Message-----
> From: simplycomputers2@yahoogroups.com
> [mailto:simplycomputers2@yahoogroups.com] On Behalf Of flowernymph2
> Sent: Sunday, December 04, 2011 4:38 PM
> To: simplycomputers2@yahoogroups.com
> Subject: [Simply Computers] Windows 7 Problem
>
> Hi All! I am doing this for a friend, she has a fairly new Compaq laptop,
> Windows 7 and last night she opened a email with a trojan virus. It shut
> down her pc, Reboot..She tried to go back online and there is a popup
> CONSTANTLY that is from SECURITY SHIELD and it blocks EVERYTHING she tried
> to do, I went to see if I could help and it blocks everything like she said!
> I cannot find out who is Security Shield to remove them and when I tried to
> stop Firewall and it's virus scan, it goes to window to pay the 79.95 for
> protection or continue unprotected but the firewall and virus comes back on
> automatically, no matter what I do to stop it, meaning click on button OFF.
> Can anyone help me figure out what is going on with this SECURITY SHIELD? I
> cannot even FIND the name of company to contact them, using another PC.
> HELP!! Thank You!
>
http://tech.groups.yahoo.com/group/simplycomputers2
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