Wednesday, August 3, 2011

Re: [Simply Computers] Computer won't start up - No logo or diagnostic info on screen - NEW MEMBER

 

My first impression is bad power supply but..... I could be wrong.

In the shop I would disassemble the unit, put the hard drive in a
known-good unit where it would be tested for viruses and imaged. If
this couldn't be done then I'd think bad hard drive - but it rates
low on my list of suspects. Then I would try to fire up the mobo -
after stripping it down to it's underwear - with a known-good power
supply. If not good there I would test the memory and, if I had a
suitable CPU, I would substitute the processor. Somewhere in all this
I would get a hint of what the problem likely is.

...Bryce

At 07:48 PM 8/3/2011, you wrote:
>
>
>Greetings friends, I am a new member of this group. I am not a
>computer tech, I just know enough to get into trouble. I have
>replaced memory, hard drives and a DVD Rom in an older computer.
>
>My problem today is a Gateway desktop with Win XP. We had a severe
>thunderstorm the other night and I don't know if it's the cause of
>my problems. I do have a whole house surge protector, and a APC UPS
>with surge protection.
>
>My computer lights will turn on, and I will hear the fan going. The
>Hard Drive light shows no activity. Even when I've had HD trouble in
>the past, I at least got the Gateway logo, and the usual diagnostic
>screens. This time nothing happens, no video to the monitor. I am
>able to put a CD in the DVD/CD rom and it blinks, but nothing loads
>or is shown on the monitor.
>
>Does this indicate a bad HD, or as I suspect a fried Motherboard?

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