Your computer seems to be infected so badly that your System Restore points will be infected also, if System Restore even works!
As the others have said, a good solution would be to remove the hard drive and connect it to another computer, and then use the second computer to run antivirus scans on the drive.
You do not actually have to install the drive INTO another computer, you can connect it externally via USB, as Mike noted.
I have not used the particular drive adapters that Mike gave links to , but I have used one from Apricorn that works perfectly each time:
http://www.amazon.com/Apricorn-Drivewire-Universal-Adapter-2-5IN/dp/B000QY9KIS/ref=sr_1_1?ie=UTF8&qid=1325267402&sr=8-1
It's more expensive ($35.00) than others, but it has paid for itself over the years.
rogerX
--- In simplycomputers2@yahoogroups.com, "tacowl" <tacowl@...> wrote:
>
> How do you do that?
>
> --- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@> wrote:
> >
> >
> >
> > I'm with Vincent on this one. I don't System Restore will help the problem. Removing the drive and scanning it on another computer is the first thing I would do.
> >
> >
> >
> >
> >
> >
> > Mike Stone
> >
> >
> >
> >
> > -----Original Message-----
> > From: Alan <snavenala@>
> > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > Sent: Wed, Dec 28, 2011 11:59 pm
> > Subject: RE: [Simply Computers] HELP!
> >
> >
> >
> >
> >
> > Since you can get into Safe Mode, I would suggest doing a system restore and
> > going back to a point before you installed Avast. Then start afresh. Did you
> > uninstall AVG properly before installing Avast? There's also a removal tool
> > available for this now.
> >
> > There's no point in trying to get everything to work smoothly in Safe Mode
> > because a lot of services just aren't running. e.g. your Internet won't be
> > working at all unless you started up in 'Safe Mode with networking' rather
> > than just Safe Mode. Rather try to get back to a good working normal mode
> > with system restore.
> >
> > If you haven't used it before, in Vista, click Start - All Programs -
> > Accessories- System Tools - System Restore. If you don't see a restore point
> > going back far enough (give yourself a better chance by going back a bit
> > farther than when the problem started), checkmark the box to show restore
> > points older than five days.
> >
> > Alan
> >
> > -----Oorspronkelijk bericht-----
> > Van: simplycomputers2@yahoogroups.com
> > [mailto:simplycomputers2@yahoogroups.com] Namens tacowl
> > Verzonden: donderdag 29 december 2011 5:02
> > Aan: simplycomputers2@yahoogroups.com
> > Onderwerp: Re: [Simply Computers] HELP!
> >
> > When I start the computer in normal mode and I put in my password, it acts
> > like the computer is going to go through the regular steps but it does not
> > and instead the screen says that it is logging off, it logs off and then
> > restarts and goes back to the password page.
> > If I go into safe mode and pull up AVAST ANTIVIRUS program, the screen says
> > it is not protecting the computer, but when I try to fix it by clicking the
> > "fix now" box or the "start program" box, nothing happens.
> > Also the Windows Security Center is turned off and cannot be turned back on.
> > When I try to click on the words to get the latest security center
> > information from Microsoft, the web page cannot be displayed and when I try
> > to set up Internet Explorer 9 with the recommended security and
> > compatibility settings the web page cannot be displayed and at the bottom of
> > the page it states that your current security settings are putting your
> > computer at risk. When I click on fix settings for me, nothing happens.
> > Also, when I click diagnose connection problems, it says I cannot run
> > diagnostics in safe mode but I must be in normal mode (where I go into a
> > loop of putting in the password, logging off, and then restarting.
> > --- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@>
> > wrote:
> > >
> > > Please clarify what you mean by theses two statements from you first post:
> > >
> > >
> > > I cannot get into normal mode because when I log in, the computer
> > > logs off
> > >
> > >
> > > I go into safe mode I cannot adjust AVAST so that it will work.
> > >
> > >
> > > Mike Stone
> > >
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: tacowl <tacowl@>
> > > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > > Sent: Wed, Dec 28, 2011 12:20 pm
> > > Subject: Re: [Simply Computers] HELP!
> > >
> > >
> > >
> > >
> > >
> > > I ran Malwarebytes which I had previously installed in the computer but
> > the results said that there were no viruses found even though the computer
> > still operates the same as my other post.
> > >
> > > --- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@>
> > wrote:
> > > >
> > > > Download the free version of Malwarebytes and run it and report back.
> > > >
> > > >
> > > > Mike Stone
> > > >
> > > >
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: tacowl <tacowl@>
> > > > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > > > Sent: Tue, Dec 27, 2011 5:16 am
> > > > Subject: [Simply Computers] HELP!
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > I appreciate all the help all of you have given me in the past. I
> > > > need your help again. This time its a Compaq Presario running Windows
> > Vista Premium Home. I had free AVG on it but then switched to free AVAST
> > and I think I got a virus before AVAST kicked in. Now I cannot get into
> > normal mode because when I log in, the computer logs off and when I go into
> > safe mode I cannot adjust AVAST so that it will work.
> > > > Please help!
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > [Non-text portions of this message have been removed]
> > > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> > ------------------------------------
> >
> > Visit Simply Computers Tech Support Group and Helpdesk (24x7). Providing
> > 100% free Computer Tech Support since 1999. With over 12,000 members Simply
> > Computers is one of the largest and most active Tech Support Forums on the
> > Internet.
> > http://tech.groups.yahoo.com/group/simplycomputers2
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
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