I agree Spud....sometimes you can spent hours trying to solve the problem.......I often just copy the data the client wants to save and format and re-install Windows. But often the client doesn't have the restore disks. That's another problem.
Mike Stone
-----Original Message-----
From: spud <grandamfirebird@gmail.com>
To: simplycomputers2 <simplycomputers2@yahoogroups.com>
Sent: Fri, Dec 30, 2011 5:11 am
Subject: Re: [Simply Computers] HELP!
Roger, this is why I find it sometimes better to just wipe the dang drive clean .
--- In simplycomputers2@yahoogroups.com, "RogerX19" <helpmeroger@...> wrote:
>
> Your computer seems to be infected so badly that your System Restore points will be infected also, if System Restore even works!
>
> As the others have said, a good solution would be to remove the hard drive and connect it to another computer, and then use the second computer to run antivirus scans on the drive.
>
> You do not actually have to install the drive INTO another computer, you can connect it externally via USB, as Mike noted.
>
> I have not used the particular drive adapters that Mike gave links to , but I have used one from Apricorn that works perfectly each time:
>
> http://www.amazon.com/Apricorn-Drivewire-Universal-Adapter-2-5IN/dp/B000QY9KIS/ref=sr_1_1?ie=UTF8&qid=1325267402&sr=8-1
>
> It's more expensive ($35.00) than others, but it has paid for itself over the years.
>
> rogerX
>
>
>
> --- In simplycomputers2@yahoogroups.com, "tacowl" <tacowl@> wrote:
> >
> > How do you do that?
> >
> > --- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@> wrote:
> > >
> > >
> > >
> > > I'm with Vincent on this one. I don't System Restore will help the problem. Removing the drive and scanning it on another computer is the first thing I would do.
> > >
> > >
> > >
> > >
> > >
> > >
> > > Mike Stone
> > >
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Alan <snavenala@>
> > > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > > Sent: Wed, Dec 28, 2011 11:59 pm
> > > Subject: RE: [Simply Computers] HELP!
> > >
> > >
> > >
> > >
> > >
> > > Since you can get into Safe Mode, I would suggest doing a system restore and
> > > going back to a point before you installed Avast. Then start afresh. Did you
> > > uninstall AVG properly before installing Avast? There's also a removal tool
> > > available for this now.
> > >
> > > There's no point in trying to get everything to work smoothly in Safe Mode
> > > because a lot of services just aren't running. e.g. your Internet won't be
> > > working at all unless you started up in 'Safe Mode with networking' rather
> > > than just Safe Mode. Rather try to get back to a good working normal mode
> > > with system restore.
> > >
> > > If you haven't used it before, in Vista, click Start - All Programs -
> > > Accessories- System Tools - System Restore. If you don't see a restore point
> > > going back far enough (give yourself a better chance by going back a bit
> > > farther than when the problem started), checkmark the box to show restore
> > > points older than five days.
> > >
> > > Alan
> > >
> > > -----Oorspronkelijk bericht-----
> > > Van: simplycomputers2@yahoogroups.com
> > > [mailto:simplycomputers2@yahoogroups.com] Namens tacowl
> > > Verzonden: donderdag 29 december 2011 5:02
> > > Aan: simplycomputers2@yahoogroups.com
> > > Onderwerp: Re: [Simply Computers] HELP!
> > >
> > > When I start the computer in normal mode and I put in my password, it acts
> > > like the computer is going to go through the regular steps but it does not
> > > and instead the screen says that it is logging off, it logs off and then
> > > restarts and goes back to the password page.
> > > If I go into safe mode and pull up AVAST ANTIVIRUS program, the screen says
> > > it is not protecting the computer, but when I try to fix it by clicking the
> > > "fix now" box or the "start program" box, nothing happens.
> > > Also the Windows Security Center is turned off and cannot be turned back on.
> > > When I try to click on the words to get the latest security center
> > > information from Microsoft, the web page cannot be displayed and when I try
> > > to set up Internet Explorer 9 with the recommended security and
> > > compatibility settings the web page cannot be displayed and at the bottom of
> > > the page it states that your current security settings are putting your
> > > computer at risk. When I click on fix settings for me, nothing happens.
> > > Also, when I click diagnose connection problems, it says I cannot run
> > > diagnostics in safe mode but I must be in normal mode (where I go into a
> > > loop of putting in the password, logging off, and then restarting.
> > > --- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@>
> > > wrote:
> > > >
> > > > Please clarify what you mean by theses two statements from you first post:
> > > >
> > > >
> > > > I cannot get into normal mode because when I log in, the computer
> > > > logs off
> > > >
> > > >
> > > > I go into safe mode I cannot adjust AVAST so that it will work.
> > > >
> > > >
> > > > Mike Stone
> > > >
> > > >
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: tacowl <tacowl@>
> > > > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > > > Sent: Wed, Dec 28, 2011 12:20 pm
> > > > Subject: Re: [Simply Computers] HELP!
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > I ran Malwarebytes which I had previously installed in the computer but
> > > the results said that there were no viruses found even though the computer
> > > still operates the same as my other post.
> > > >
> > > > --- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@>
> > > wrote:
> > > > >
> > > > > Download the free version of Malwarebytes and run it and report back.
> > > > >
> > > > >
> > > > > Mike Stone
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > -----Original Message-----
> > > > > From: tacowl <tacowl@>
> > > > > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > > > > Sent: Tue, Dec 27, 2011 5:16 am
> > > > > Subject: [Simply Computers] HELP!
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > I appreciate all the help all of you have given me in the past. I
> > > > > need your help again. This time its a Compaq Presario running Windows
> > > Vista Premium Home. I had free AVG on it but then switched to free AVAST
> > > and I think I got a virus before AVAST kicked in. Now I cannot get into
> > > normal mode because when I log in, the computer logs off and when I go into
> > > safe mode I cannot adjust AVAST so that it will work.
> > > > > Please help!
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > [Non-text portions of this message have been removed]
> > > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > [Non-text portions of this message have been removed]
> > > >
> > >
> > > ------------------------------------
> > >
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> > > [Non-text portions of this message have been removed]
> > >
> >
>
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