When you say it didn't work, can I assume that you mean it didn't fix it? Or did the commands not work?
If you're connected via wire from the computer to the modem, try this:
In the Command window, type:
ipconfig /all
and let us know what it reports in the section "Local Area Network"
(it may go by fast and you have to scroll back up to see it)
I mostly want to know what it reports for:
Ip address
Default Gateway
and Primary and Secondary DNS
let us know
rogerX
--- In simplycomputers2@yahoogroups.com, Angela Diaz <diazangela8579@...> wrote:
>
> This unfortunately didn`t work :-(
>
> On Sat May 7th, 2011 3:02 PM EDT RogerX19 wrote:
>
> >Angela,
> >
> >It can be very difficult to fix network problems.
> >
> >Please do this:
> >
> >Open a Command Prompt Window (click START, then All Programs, then Accessories and Command Prompt)
> >
> >In the command window, type:
> >
> >ipconfig /release (be sure to put a space before the / )
> >
> >and press the Enter key on your keyboard.
> >
> >Wait a few seconds until it reports that it is done, and you get the flashing cursor back.
> >
> >Then type:
> >
> >ipconfig /renew
> >
> >and press Enter.
> >
> >Let us know if this fixes it.
> >
> >If not, remind me: what type of Internet service? DSL?
> >
> >Are you connected via a wire to the modem, or wireless?
> >
> >rogerX
> >
> >--- In simplycomputers2@yahoogroups.com, Angela Diaz <diazangela8579@> wrote:
> >>
> >> This checkmark was already not checked So this is not the problem...and it is already set to never dial a connection, and is not working offline..
> >>
> >> On Sat May 7th, 2011 8:06 AM EDT Alan wrote:
> >>
> >> >See if this helps. Since your physical Internet connection is working properly, have a look at your
> >> >LAN settings in Internet Explorer:
> >> >
> >> >Tools - Internet Options - Connections tab - LAN settings. If you see a checkmark in the Proxy
> >> >server box 'Use a proxy server for your LAN', remove the checkmark and click on OK. Close IE and
> >> >open it again. Try a website.
> >> >
> >> >By the way, if you're using broadband Internet - DSL or cable, everything in that Connections screen
> >> >is normally greyed out and set to 'Never dial a connection'. I always check that this isn't set
> >> >incorrectly to one of the other two dial-up options. Unless you're using dial-up of course.
> >> >
> >> >In Firefox, you'll find Connection settings under Tools - Options - Advanced - Network tab -
> >> >Settings.
> >> >
> >> >(Also make sure there's no checkmark beside 'Work offline' under File in IE and Firefox.)
> >> >
> >> >Alan
> >> >
> >> >
> >> >
> >> >----- Original Message -----
> >> >From: "Angela Diaz" <diazangela8579@>
> >> >To: <simplycomputers2@yahoogroups.com>
> >> >Sent: Saturday, May 07, 2011 2:18 AM
> >> >Subject: [Simply Computers] internet explorer cannot display..
> >> >
> >> >
> >> >> ...web page-when I diagnose connection problems, my internet is fine...I just wanna get on the
> >> >> net..this is yet another computer I was lent...has windows XP home edition...this same prob
> >> >> happens whether I try IE or Mozilla Firefox..heeeelp!!! Thanks ahead..
> >> >>
> >> >>
> >> >> ------------------------------------
> >> >>
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> >> >> Support since 1999. With over 12,000 members Simply Computers is one of the largest and most
> >> >> active Tech Support Forums on the Internet.
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> >> >>
> >> >> Yahoo! Groups Links
> >> >>
> >> >>
> >> >>
> >> >
> >>
> >
> >
>
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