Re: [Simply Computers] Sound Cards?

 

A few suggestions:

Did you maybe recently format the drive on this laptop? New operating system? That would explain the
loss of sound - driver issue.

Do you have any yellow question marks in the Device Manager, e.g with the Multimedia Audio
Controller? If there is, try a right click on that and let Windows search for the correct driver and
install it.

I notice number 2. is Legacy Audio drivers. According to the Dell website, the audio driver for a
Latitude D620 for both XP and Vista is Sigmatel STAC 92XX. Did you already download this?
http://tinyurl.com/62f3py6

You can use one of the free hardware analysis programs to get more info about your audio e.g. SIW.
This usually helps to locate the correct drivers.
http://www.gtopala.com/siw-download.html
Freeware version at the bottom of the download page.

And this link might help. A few of the solutions worked here but I'd try the Sigmatel driver first
to see if that fixes it:
http://en.community.dell.com/support-forums/laptop/f/3517/t/19284598.aspx

This might also be worth a try if the above hasn't helped:
http://support.microsoft.com/mats/no_sound/

Alan

----- Original Message -----
From: "hagie" <hagie33040@yahoo.com>
To: <simplycomputers2@yahoogroups.com>
Sent: Tuesday, May 10, 2011 8:17 AM
Subject: [Simply Computers] Sound Cards?

> Hi Gurus..... is there such a thing as a physical sound card? I have a Dell Latitude D-620 that I
> can't get a peep out of - either live on line or an a cd/dvd. My device manage won't get me a
> physical piece of hardware but it lists under "sound, video and game controllers" 1. Audio Codecs
> 2.Legacy Audio Drivers 3.Legacy video capture devices 4.Media control devices 5.Video codecs I
> have tried all the microsoft and dell updates and I get nothing that works. OOn the download
> drivers for the BUS deviceit tries to download IDT HIGH Definition Audio CODEC but it goes about
> halfway and the says "can not install this driver" and gives me a code 10. Code 10 from who?
> Any help would be appreciated.
> Regards,
> hagie
>
>
>
> ------------------------------------
>
> Visit Simply Computers Tech Support Group and Helpdesk (24x7). Providing 100% free Computer Tech
> Support since 1999. With over 12,000 members Simply Computers is one of the largest and most
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