Wednesday, August 3, 2011

[Simply Computers] Computer won't start up - No logo or diagnostic info on screen - NEW MEMBER

 

Greetings friends, I am a new member of this group. I am not a computer tech, I just know enough to get into trouble. I have replaced memory, hard drives and a DVD Rom in an older computer.

My problem today is a Gateway desktop with Win XP. We had a severe thunderstorm the other night and I don't know if it's the cause of my problems. I do have a whole house surge protector, and a APC UPS with surge protection.

My computer lights will turn on, and I will hear the fan going. The Hard Drive light shows no activity. Even when I've had HD trouble in the past, I at least got the Gateway logo, and the usual diagnostic screens. This time nothing happens, no video to the monitor. I am able to put a CD in the DVD/CD rom and it blinks, but nothing loads or is shown on the monitor.

Does this indicate a bad HD, or as I suspect a fried Motherboard?

Any suggestions would be appreciated.

Thank you,

Peter White

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