You might need to pull the drive and insert it in another computer to scan
it.
Prepare yourself: You may be looking at either a repair install or a clean
install. Depending upon the severity of this virus, it may not be safe to
use for secure internet transactions. Start backing up items of value so you
don't lose anything should you need to reinstall.
Vincent Winterling
Vineland, NJ
-----Original Message-----
From: simplycomputers2@yahoogroups.com
[mailto:simplycomputers2@yahoogroups.com] On Behalf Of tacowl
Sent: Wednesday, December 28, 2011 11:02 PM
To: simplycomputers2@yahoogroups.com
Subject: Re: [Simply Computers] HELP!
When I start the computer in normal mode and I put in my password, it acts
like the computer is going to go through the regular steps but it does not
and instead the screen says that it is logging off, it logs off and then
restarts and goes back to the password page.
If I go into safe mode and pull up AVAST ANTIVIRUS program, the screen says
it is not protecting the computer, but when I try to
fix it by clicking the "fix now" box or the "start program" box, nothing
happens.
Also the Windows Security Center is turned off and cannot be turned back on.
When I try to click on the words to get the latest security
center information from Microsoft, the web page cannot be displayed and when
I try to set up Internet Explorer 9 with the recommended security and
compatibility settings the web page cannot be displayed
and at the bottom of the page it states that your current security settings
are putting your computer at risk. When I click on fix settings for me,
nothing happens.
Also, when I click diagnose connection problems, it says I cannot run
diagnostics in safe mode but I must be in normal mode (where I go into a
loop of putting in the password, logging off, and then restarting.
--- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@...>
wrote:
>
> Please clarify what you mean by theses two statements from you first post:
>
>
> I cannot get into normal mode because when I log in, the computer logs
off
>
>
> I go into safe mode I cannot adjust AVAST so that it will work.
>
>
> Mike Stone
>
>
>
>
> -----Original Message-----
> From: tacowl <tacowl@...>
> To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> Sent: Wed, Dec 28, 2011 12:20 pm
> Subject: Re: [Simply Computers] HELP!
>
>
>
>
>
> I ran Malwarebytes which I had previously installed in the computer but
the results said that there were no viruses found even though the computer
still operates the same as my other post.
>
> --- In simplycomputers2@yahoogroups.com, "C. Michael Stone" <Enots123@>
wrote:
> >
> > Download the free version of Malwarebytes and run it and report back.
> >
> >
> > Mike Stone
> >
> >
> >
> >
> > -----Original Message-----
> > From: tacowl <tacowl@>
> > To: simplycomputers2 <simplycomputers2@yahoogroups.com>
> > Sent: Tue, Dec 27, 2011 5:16 am
> > Subject: [Simply Computers] HELP!
> >
> >
> >
> >
> >
> > I appreciate all the help all of you have given me in the past. I need
your help again. This time its a Compaq Presario running Windows Vista
> > Premium Home. I had free AVG on it but then switched to free AVAST and
I think I got a virus before AVAST kicked in. Now I cannot get into normal
mode because when I log in, the computer logs off and when I go into safe
mode I cannot adjust AVAST so that it will work.
> > Please help!
http://tech.groups.yahoo.com/group/simplycomputers2
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